ENGLISH FOR SPECIFIC PURPOSES (ESP)
PROGRAM DESCRIPTION
Provides specialized English training tailored to the communication needs of specific academic or professional fields. It focuses on industry-specific terminology, workplace communication, and authentic tasks relevant to the learner’s profession. The program equips learners with the language skills needed to communicate effectively within their chosen field.
PROGRAM SCOPE
ENGLISH FOR HEALTHCARE. Develops English skills for effective communication in healthcare settings. Learners can communicate with patients and colleagues, explain procedures, use medical terminology, and handle common professional interactions. (Learning Hours: 40)
ENGLISH FOR AVIATION. Develops English skills for effective communication in aviation settings. Learners can use aviation terminology, communicate with passengers and colleagues, deliver announcements, and handle routine and safety-related situations. (Learning Hours: 40)
ENGLISH FOR HOSPITALITY. Develops practical English skills for communication in hospitality settings. Learners can interact with guests, handle reservations and requests, respond to complaints, and provide professional customer service. (Learning Hours: 40)
ENGLISH FOR ENGINEERING. Develops English skills for communication in engineering and technical settings. Learners can discuss technical concepts, describe processes and equipment, give instructions, and participate in workplace discussions. (Learning Hours: 40)
ENGLISH FOR MARITIME OPERATIONS. Develops English skills for communication in maritime and shipboard settings. Learners can use maritime terminology, communicate operational information, follow safety instructions, and handle routine and emergency situations. (Learning Hours: 40)
ENGLISH FOR CUSTOMER SERVICE. Develops practical English skills for professional customer service communication. Learners can handle inquiries, clarify concerns, respond to complaints, and provide clear and professional assistance. (Learning Hours: 40)
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